At HAUZ we have always catered our platform to assist the security industry. Back in 2018. We started off by developing an application that provides a collusion for security companies in their workforce and operation management needs.
Now even after 2 years, having expanded our platform to other industries, we still continue to reach out and help security companies shift from their manual processes to a digitalized solution.
So how exactly have we helped them ever since we started? Well, we began by identifying their problems first.
What were the problems?
When it comes to security companies, guards will be stationed all around town, cities, or even different states. Therefore, the management always struggles in making sure that their guards are stationed where they are supposed to be and are reporting to duty on time.
Worries of operations being run smoothly even if supervisors are placed at the sites to ensure that everything goes well all the time.
Sometimes the guards stationed go missing or their buddies will help them clock in even though they are not there. At times, things can get messy with misplaced reports or devices going haywire.
Manual processes mean that getting reports done can take some time. With only limited time to complete them before the next payroll, the reports can also be inaccurate. It will be difficult to produce a genuine report or detect issues within the report, because of that it causes paychecks to be either overpaid or underpaid.
How did we solve them?
Our application is meant to help companies with a large workforce working remotely in multi-locations. With just a mobile phone and not additional devices apart from a laptop for the management side, employers and employees are able to fulfill all their workforce management needs.
The attendance taking feature which only consists of three simple steps has made it easier for security companies to take their attendance accurately and easily without wasting anymore time.
The guards just need to scan the QR code that’s placed at the location they are stationed at and take a selfie for security measures, with that they wll be clocked-in in no time.
HAUZ also comes with a handy reporting system whereby you can auto-generate reports immediately from anywhere at any time. The reporting system comes with a variety of reports to make it easier for the management to detect any issues and analyze the data with ease.
The platform also comes with useful features like Scheduling. Which has made shift arrangements much easier and prevents a lot of miscommunications. So now guards would not be confused or frustrated about last minute shift changes as they will be notified immediately if a change is made to their schedule.
The interval reports have also been proven to be helpful to report any issues happening at the site or if your staff has to report anything in general.
So, if the guards come across an issue that needs to be addressed, they will be able to take a photo in the application and the management will be able to see it instantly.
Our platform does not stop there, with these features already in the system, HAUZ is still constantly driven to come up with more updates and features that we believe will enhance our application further.
With this we aim to support the security industry in the long run as well.
If you would like to learn more about how we can help you company then do visit our website at www.hauz.com.my and feel free to give us a call.
